We offer wide range of services as a part of end-to-end IVR solutions and services which include,

	Professional Services
	We have experienced Speech Scientists; Contact Centre and Voice Technology specialists who can help you with:
	Custom Solutions
		Application Development
		• Requirements Gathering, Voice User Interface Design   • Testing and Tuning, Grammar Development
		Application Optimization
		• UI Refresh, Call Flow Analysis, Tone to Speech   • Porting Applications to VXML v2.0
	Contact Center Assessment
		• Technology Acquisition Business Case Analysis   • Technology Road Map
	System Integration Services
		• CTI Services   • Back end integration with CRM, ERP, Host   • Voice and Data Network Convergence
	Speech Expertise
	Our team of Speech Scientists and Voice User Interface Design specialists will work with you to apply complex dialog designs for delivering an engaging customer experience.
	• Directed Dialog Design   • Natural Language Understanding   • Linguistics   • Human Factors Analysis

RSI's IVR services leverage on the IVR management product suite and ready to use re-usable components to provide integrated IVR solutions.

Our staff is proficient in cutting edge tools and platforms available in the market. Experience in implementing solutions across diversified industry segments sets us apart from our competitors.

Best of breed partnership with industry leaders in voice technology such as Avaya, SpeechWorks, Audium, Voicegenie and IBM, enable us to offer integrated solutions to our customers.